ERoofPro: Frequently Asked Questions

How close to my specified address will the app search for roofing contractors?

ERoofPro returns results up to 50 miles. It can increase the range to about 60 miles considering the distance from aerial view.

How many roofing contractors will the app allow me to select for a particular address in one go?

ERoofPro allows you to select three roofing contractors (maximum) in a single go for a particular address.

How do I add a new address for an EagleView roof measurement report?

To add a new address into ERoofPro, follow these steps:

  1. Log into your ERoofPro account.
  2. On the ‘My Estimates’ screen, click on the ‘+’ sign at the top right.
  3. Enter your credit card details.
  4. Click on ‘+Add New Address’.
  5. Enter your new address details and click ‘Add Address’.

To what extent does ERoofPro participate in the deal between the home owner and the roofing contractor?

ERoofPro shoulders the responsibility of selecting nearby contractors that meet the home owner’s requirements and of displaying the shortlisted contractors to the homeowner. The app allows the home owner to pick a maximum of three contractors, who then bid on the proposal. Once a contractor wins the bid, ERoofPro notifies both parties. Beyond this point, ERoofPro will no longer be in the picture; the success of the collaboration will depend on the two participating parties.

What types of reports does EagleView provide?

Two types of EagleView reports are available: Quick Square Report ($29.95) and Premium Report ($65.95). If a home owner selects Quick Square, the first report is free of cost.

When do I need to make payments and how do I link my credit card?

  • Home Owners: You’ll receive your first EagleView Quick Square Report at no cost. If you request a report on a new address or a Premium Report on the same address, you will be asked to enter your credit card details. A popup will open on the ERoofPro app where you can enter your card number, expiry date, and security code. After this, your credit card will be linked automatically.
  • Roofing Contractors: You’ll be asked to enter your credit card details when you first receive a proposal on which you need to bid. A popup will open on the ERoofPro app where you can enter your card number, expiry date, and security code. After this, your credit card will be linked automatically.

How do roofing contractors get notified if they don’t have the app installed?

When a home owner selects a contractor who doesn’t have the app installed, the latter receives a phone call from ERoofPro and an SMS containing new login details. Once logged in, they can make a bid on the proposal.

Do I need to pay when I sign up?

No. ERoofPro signup is free.

What if my roof doesn’t show up on the map when I enter my address?

If your roof isn’t displayed when you enter your address, you can drag the pin to your exact location on the map. Your roof should still be in the vicinity of the location displayed when you entered your address. Once the pin is on your roof, click ‘Done’.

What types of proposals does ERoofPro provide?

ERoofPro provides three different types of proposals: Good, Better, and Best. Each proposal has different specifications and prices, Good having the lowest price and Best having the highest.

Contact Us

If you have further questions about our app, don’t hesitate to contact ERoofPro directly. Our friendly support staff will be more than happy to answer your questions. Simply call 844-932-7663 or send your inquiries through our contact form.